Privacy Policy

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services. We are committed to safeguarding your privacy and ensuring the security of your personal data. Please read this policy carefully to understand our practices regarding your information.

  1. Information We Collect

a. Personal Information: When you interact with our website or services, we may collect personal information such as your name, email address, phone number, and billing information. We collect this information when you make a purchase, subscribe to our newsletter, or contact us for support.

b. Usage Data: We may collect non-personal information about your interaction with our website, such as your IP address, browser type, device information, and pages visited. This information helps us improve our website’s performance and tailor our services to better meet your needs.

  1. Use of Information

a. Providing Services: We use the personal information you provide to fulfill your orders, process payments, deliver products, and communicate with you about your purchase.

b. Communication: With your consent, we may use your contact information to send you promotional emails, newsletters, or updates about our products and services. You can unsubscribe from these communications at any time.

c. Improving User Experience: We analyze usage data to understand how our website is used, diagnose technical issues, and enhance your overall experience. This helps us improve our services and tailor our content to better meet your preferences.

  1. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security protocols and encryption technologies to safeguard your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will delete or anonymize your personal information once it is no longer needed.

  1. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required to fulfill our services or as permitted by law. We may share your information with trusted third-party service providers who assist us in operating our website or conducting business, as long as they agree to keep your information confidential.

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, please note that certain features of our website may not function properly without cookies.

  1. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect or store personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will promptly delete it from our records.

  1. Your Rights

You have the right to access, correct, or delete your personal information held by us. You may also have the right to restrict or object to certain processing activities. To exercise these rights, please contact us using the information provided below.

  1. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically for any updates. Your continued use of our website or services after the posting of changes constitutes your acceptance of such changes.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at sales@randolphhe.com.